Advice and Support Lines

If you are in need of advice and support, these organisations may be able to help.

HM Government Right to Buy Advisers

Can help you with:

  • Finding out if you are eligible
  • Working out your discount
  • Looking at your funding choices
  • Guidance about the costs involved and whether you can afford it long term
  • Completing your application form
  • Discussing your application with your landlord, and dealing with delays
  • Finding a solicitor

Phone: 0300 123 0913
Web: https://righttobuy.gov.uk/agent-service/

HFT

Phone: 0117 906 1751
Web: www.hft.org.uk
E-mail: familycarersupport@hft.org.uk

Hft’s Family Carer Support Service (FCSS) is a free national service for family carers who have a relative with a learning disability.

Shelter

Phones: 0808 800 4444 0300 330 1234
Web: www.shelter.org.uk
E-mail: info@shelter.org.uk

Advice:  Homelessness / Housing Benefits / Private renting / Eviction / Social Housing / Tenancy / Repairs and home saftey

Citizens Advice

Phone: 03444 111 444
Web: www.citizensadvice.co.uk

Advice:  Housing / Benefits / law and rights

National Homelessness Advice Service

Web: www.housingadviceNI.org

Advice: Housing / Specialist Mortgage Debt / Casework Service / Law / Right to Buy

Respond

Phone: 0808 808 0700
Web: www.respond.org.uk
E-mail:  helpline@respond.org.uk

Advice: Institutional abuse help line

Scope

Phone: 0808 800 3333
Web:  www.scope.org.uk
E-mail: helpline@scope.org.uk

Whether you, your child or those you work with have a physical impairment, learning disability or any other condition

Advice: Extra Costs / Benefits / Charitable Sources / Managing Finances on behalf of someone else / Housing / Support at Home

Challenging Behaviour Foundation

Phone: 0300 666 0126
Web: www.challengingbehaviour.org.uk
E-mail: support@thecbf.org.uk

Advice: Responding to Challenging Behaviour / Adult Social Care / Funding / Decision Making

 GOV.UK

Phone: 0345 605 6055 (born before 08 April 1948)
0345 712 3456 (born after 08 April 1948)
Web: www.gov.uk

Advice: Disability Living Allowance (DLA) / Attendance Allowance (AA) / Personal Independence Payment (PIP)

Mencap

Phone: 0808 808 1111
Web: www.mencap.org.uk
E-mail: help@mencap.org.uk

Advice: Care / Benefits / Education / Jobs / Housing / Individual Budgets / Self Directed Support

Equality Advisory Support Services

Phone: 0808 800 0082
Web:www.equalityadvisoryservice.com
Live chat offered on line

Advice: Legal Advice / Discrimination

My Safe Home

Phone: 08000 121 333

Advice: Mortgages